Q1. Are you a Manufacturer or Trade Company?
We are both Manufacturer and Trade company. We have perfect
production equipment and testing devices, first-class sales team
and independent of the high level of development and research
team. Our products passed UL, ETL, RCM, CE, FCC, KC, PSE, SAA, CB,
GS, ROHS and other certification, and We have Professional Sale Teams, Most of our customers are
located in the United States, Canada, United Kingdom, Germany,
Australia, and Korea, and we seek to establish a long-term business
relationships with our customers all over the world.
Q2. Do you inspect the finished products?
Yes. Each step of production and finished products will be carried
out inspection strictly by our QC department before shipping, and
every item aging test is 4 hours.
Q3. What is Your Warranty Policy?
Our Warranty is 1-3 years. If there is any defective or demage on
within 1-3 Years, We will provide refund or free replacement.
Q4. What is your MOQ?
Generally speaking, Our MOQ is 500pcs. We just accept small
quantity trial order for long term businese, like 100-200 pcs.
Q5. What is your Lead Time?
It's depends on your order quantity. If it's in stock,We would
delivery within 3 days. Quantity between 500-1000 pcs, Our delivery
time should be within one week. If needs mass production, our
leadtime for 5K is 15-20 working days.
Q6. How to get your samples?
Usually you can get one to three pcs for free, but you should
pay for the delivery fee from our factory to your office, you can
inform us your courier paid account such as DHL, Fedex, TNT or UPS.
Q7. What is your Terms and Payment terms?
We accept T/T, Western union & Money Gram. 30% as deposit, 70%
before shipment. For OEM and small order we can accept Paypal,
Alipay. OEM parts we can accept Trade Assurance.
Q8. How do you ship?
For large qty order, ship the goods by sea. For small qty
order, by air or express. We supply optional express for you,
including DHL, FEDEX, UPS, TNT, EMS, etc.