--- Our certified technicians will test all items before they were
shipped.- You have 14 days from the date you receive your item to
return it for a refund.- If you received a defective item, we will
exchange it for a brand new replacement within 60 days of the
arrival date,we will pay shipping cost back if the product is
defective after product checking.- In the case of item refund or
exchange, we will be responsible for the shipping costs from our
place to yours whilst the buyer will be responsible for the return
shipping costs.
----- In the case of exchanging items or refund, please kindly
return all the original packaging, together with a note of your
eBay user ID, item number and purchase date and reason of
returning.
If a parcel is returned to us:
----- If a parcel is returned to us due to insufficient address or
unclaimed, we will NOT be responsible for any further re-shipment
costs.- Please note that the shipping company will return the
parcel to us after two or three unsuccessful delivery attempts to
the buyer.- If the buyer requests us to resend the parcel in this
case, the buyer will be responsible for all the returning and
resending postage fees.- As the above is the policy of the courier
company, we hope we can get your understanding and attention in
this matter. .- In the case that the parcel is returned to us due
to any of above reasons and the buyer wants to get a refund, we
will deduct 15% of total item price (i.e. selling price + shipping
charge) when issuing refund