4000 Puffs Portable Fruits Flavor Disposable Electronic Cigarette 500mah Vape Pen

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Packaging:
Candy bag, gift box, display box with 10PCS in, carton transport package.

Shipping:
Forwarders appointed by customers welcome, TNT, UPS, FedEx, air transportation to offer

Delivery:
Delivery period based on order quantity and our production arrange at that time, in general, between 20 and 30 days.

Order Procedure:
Product confirmation including items, quantity and unit price, payment terms, and deliver period. Arrival of deposit in our account, production arrangement, finish the production and inform customers, arrival of balance in our account, make delivery.

After-sales service:
Our warranty for both disposables and pod systems is six month, and the defect ratio is lower as 3‰. If defective product exists and proves to be quality faulty, we will make free replenishment.


FAQ

Q1. How do you ship the goods and how long does it take to arrive ?
A: We usually make shipment by DHL, UPS, FedEx or TNT. In general it takes
3-10days between delivery and arrival. If needed, shipment by air or sea available.

Q2. What about the lead time ?
A. For samples, 1-3 days;
B. Mass order generally needs 7-20 days, depending on our production schedule and the order quantity.
C. OEM delivery, after package design confirmed, the same period as normal mass production.
D. ODE delivery, after prototype and package design confirmed, the same period as normal mass production.

Q3. What's your ODM/OEM?
A: OEM Procedure

A1. Clients opt for desired products, minor technical alterations open for discussion depending on the order volume; A2. Sample products provided for testing, customers' validation required, and potential flavor adjustments open for discussion; A3. Product branding through methods like silkscreen or laser printing, packaging design subjected to client's approval; A4. Pilot production initiated for trial purposes, followed by client's confirmation; A5. Commencement of full-fledged batch production after trial success.

B: ODM Process B1. Customers provide samples, images with specifications, or design sketches; B2. Feasibility of mold fee negotiable involves the development of molds, creation of prototypes, and verification of functionality; B3. Finalization of logo placement and packaging design in accordance with client's preferences; B4. Initiation of trial production run, followed by client's review and approval; B5. Execution of larger batch production upon successful trial assessment.

Q4. Is it acceptable to imprint my logo on disposable vape devices or packing boxes? A: Absolutely, you're more than welcome to do so. However, we kindly request that you formally communicate this to us before we initiate the production process. This will allow us to proceed smoothly. Additionally, we recommend confirming the design details primarily by referring to the samples we provide.

Q5. What is the recommended approach for addressing faulty products? Our manufacturing process adheres to stringent quality control measures, resulting in a fault rate of less than 1%. In the rare event that you encounter any defective products, we have a systematic procedure in place. Kindly furnish us with a comprehensive description of the issue along with accompanying photos and/or videos for our assessment. Once our quality control team verifies that the problem indeed stems from a quality-related concern on our end, we will take the necessary steps to replace the faulty items. Your satisfaction is our priority.