Q1: Are you manufacturer or trading company?
A:We are professional manufacturer.
Q2: What about the lead time?
A: Small production will takes 1-2 days, mass production according
to order quantity.
Q3. What’s your MOQ?
A: Low MOQ, 1pc for sample checking is available.
Q4: Is it OK to print my logo on the product? OEM available?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample. OEM/ODM are available.
Q5: How about the warranty?
A: We offer 1 years warranty to our products.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in a strict quality control system and the defective rate will be less
than 0.1%.
Secondly, during the guarantee period, we will send new equipment
with a new order for the small quantity. For defective batch
products,
we will repair them and resend them to you or we can discuss the
solution according to the real situation.
Q7: Which shipping way will you ship the goods and how long does it
take to arrive?
A: Items are usually shipped by DHL, UPS, FedEx or TNT. It usually
takes 3-6 days to arrive. Airline and sea shipping is also
optional.
Q8: How to proceed an order for your products?
A: 1) let us know your requirements or application.
2) We quote according your requirements or our suggestions.
3) Customer confirms the orderand payment.
4) We arrange the production.
5) We will update the tracking number after shipment.
WELCOME TO INQUIRY.