1Q: When can I get the quotation?
1A: Our sales usually quote you within 6 hours after we get your
inquiry.
2Q: Can I make my customize logo and packaging or private label?
2A: Yes, please contact us for specific details if you need custom
service.
3Q: Can you do design for my ideas or drawing?
3A: Yes, we have experienced designers. Please send the detailed
requirements directly.
4Q: Do you accept small orders?
4A: Yes, we accept small orders or trial orders.
5Q: May I get your samples to check the quality first?
5A: Yes, we'd like to offer a sample within 5 days and some samples
are free.
6Q: What's the shipping way?
6A: Regarding the samples order, we can send them by FedEx, DHL,
TNT express which we have a 35% discount and bulk orders are
shipped by ocean shipping according to the client's demands.
7Q: How long can you ship the goods? Do you have stock for this
item?
7A: For products that are in stock, we can deliver to you in 1-3
days. Regular lead time for mass production is 5-14 days depending
on order quantity. We keep some stock for standard item but the
stock qty is always floating. Please feel free to contact us to get
more update info.
8Q: How about the after-sales service?
8A: We do 100% inspection during production and before packaging.
If there is any problem with quality, we'd like to provide a
replacement in the next order.
Please contact us directly below without hesitate, your inquiry
will be answered promptly.