Q1. Can I order sample of led light?
A: Yes, we welcome sample order . Mixed samples
are acceptable.
Q2. Is it OK to print my logo on led light product ?
And what's the MOQ?
A: Yes. We accept OEM & ODM customized. We
can design the acrylic plate shape as your clear photo, MOQ
is 120 pcs.
Q3. What about the lead time?
A: Sample is 1-7 days, mass production time is 7-30
days. Correct time will depend on the customized
request.
Q4. How do you ship the goods and how long does it take to
arrive?
A: We usually ship by DHL, UPS, FedEx or
TNT. It usually takes 3-6 days to arrive. Airline and
sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements. Such as
acrylic plate shape, base and switch control way.
Secondly, we quote according to your requirements or our
suggestions.
Thirdly, customer confirms the order and make the
payment.
Fourthly, We arrange the production.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality
control system and the defective rate will be less than 0.2%.
For
defective batch products, we will repair them and resend them
to you or we can discuss the solution.