1. 2 in 1 design concept,integrated PC cover and PCBA,seperated
housing,convenient installation,labor cost saving;
2. No UV or IR and completely mercury free;
3. Multiple Link with double wiring;
4. IP65, CRI>80Ra;
5. CE,RoHS Certificates;
6. Convenient for install;
Shipment
Note: For small order,express will be best.And for bulk order,ship
by sea or train(Europe destination) is the best,but take much
time.For urgent orders,we suggest via air to airport plus our ship
partner send to your door.
Q1: What is the warranty for the D1 LED triproof light?
RE: For the D1 Series LED triproof light,Dualrays provide 3 years
warranty.If any quality problems on our side occured in this period
,we will take on the shipping cost and replacement.
Q2: What is colour temperature?
RE: Dualrays‘ LED lighting offer lamps in warm white, natural
white,pure white and cool white with colour temperatures measured
in Kelvin (K). The lower the colour temperature is,
the warmer the light given by the LED:
Warm white = 3000±200K
Natural white = 4000±200K
Pure white = 5000±200K
Cool white = 5700±200K
Q3: Is there a MOQ?
RE: 10PCS
Q4: What is the Lead time?
RE: Normally 3-5 business days for samples, 10-15 business days for
bulk orders.
Q5: Can you do DIAlux Simulation?
RE: We have professional DIAlux team to support you, IES files also
can be downloaded on our Website.
Q6: Do you offer mounting accessories?
RE: Yes, please contact us for details.
Q7: Do you offer OEM or ODM?
RE: OEM and ODM service with customers‘ label is available,various
choice for the package as below:
1. We can provide you with our present products with your own
label;
2. We can modify our products as your request;
3. We can even develop totally new products based on your design;
Q8: What‘re the chips and drivers used?
RE: High brightness San‘an SMD2835 LEDs light source,flicker free
drivers for option.
Q9: What is the CRI?
RE: Ra>80 for standard.
Q10: IP Rating?
RE: IP65.
Q11: Labeling ?
RE: Neutral labeling/ Custom designed labels / Laser printing
labels (at request).
RE: Standard colors: Silver,other colors can be customized, based
on MOQ 50PCS.
Q13: Dimming functions?
RE: PIR sensor,Emergency,1-10V,DALI,Microwave sensor is available.
RE: For small order,express will be best.And for bulk order,ship by
sea or train(Europe destination) is the best,but take much time.For
urgent
orders,we suggest via air to airport plus our ship partner send to
your door.
Q15:Can we get support if we have our own market position?
RE: Please inform us your detailed mind on your market demand,we
will discuss and propose helpful suggestion for you,to find the
best solution for you.
Thank you for your using Dualrays LED luminaires, we regards
quality first as our marketing philosophy from the design and
package of all our
products,we here declare that all of our products are tested by
professionals and obey strict quality standards,we have
professional after-sale
service team to follow our customers,we promise that when you find
any quality problems caused by the products quality itself within
its
guarantee period,you can contact us freely. When confirmed by the
QC Department, we will immediately help you to exchange or
maintain products for free.Shenzhen Dualrays Optoelectronics Co.,
LIMITED. will serve you with heart and soul!
Marketing Department
Tel: 0086-755-2306 6948
Fax: 0086-755-6164 1072
Zip Code: 518103
Contact person: Vera Fu
Email: sales06@dualrays.com
Add: 3rd Floor,Building A3 | Tianrui Industrial Park| #35,Fuyuan
1st Road,Fuyong Town,Bao'an Dist | Shenzhen 518103
