1. Minimum Order Quantity
---For new customers, they can place a trial order to test the
product’s quality and the sales in their markets.
2. If the voltage and plug of your product will come with my
standard?
---We will confirm Voltage and plug with customer and produce
machines as the customer’s request.
3. If your company can custom product as my required and put my
logo on?
---All of our product are designed and customized as required
including color, print, pattern and logo.
4.Different coins from different countries can be acceptable to
coin selector? How about cash?
---Different coins from different countries can be accepted by coin
selector. Also we can install a bill
note recognize devise into the machine (as usually comes with the
coin one)
5.If your company will send engineer to my country for technical
problems?
---If customers need, our company will arrange our technicians to
our customers’sites, and help our customers install and adjust
their purchased game machines. We can also offer training to our
customers’technicians and other related staffs to ensure the good
operation of the sites.
6. Lifetime of your product?
---It’s according to the maintenance of product, generally speaking
it’s about 5-10 years.
7.If your company can provide interpreter for us?
---Our company will provide the English interpreter for free, as
for the rare language we will help customer to seek an
interpreter company with favorable price and good services.
8. If your company can help me to reserve a hotel if we come to
visit your factory?
---Our company can help customer to reserve a hotel if they come to
China and we can pick up customer at airport or hotel if necessary.
9. How about malfunction?
---Our technician will make a professional solution with picture
for customer, which shows how to operate step by step. If the spare
part breaks we will replace it for customer with kind of charge or
without charge.
10. How long will it takes to deliver goods from china to my
country?
---As for the time different port is different. Generally speaking
it’s about one month by sea,3-7 workdays by air.