1]   When we get your inquiry, we will reply to you at the first time,and send our price list to you .and offer more infos to you .If you need any help.we can do our best to help you.Meantime, We have all letters price list and all collars price list .bracelet ,necklace .keychains .pendants .slide charms price list for you choose .So you can find what you want in our website or list.  

2]  When you place order to us , after you make 30% deposit ,we start your order.Some products we just need  3 days for produce ,some products we have in stock .we can ship in 24 hours. about the collars and leashes , we do about 2 weeks .because you can choose the new color and new size you want .that custom make .

3]  Before 3 days of the goods ready .we will email you to make the balance. we get the transfer copy.we can ship the goods to you by DHL or UPS or Fedex and so on .

4] About 3-5 days you can get the order.  then you can check the order and if have any question ,you can contact me at any time. We promise before shipping .we check anything carefull ,So please don't worry about us. Thank you .

Dongguan Compet Ornament Co.,Ltd