1. Q: Are you factory or trading company ? why choose us?
A:we are professional manufacturer factory for carton box making
machinery.Our factory has professional produce many kinds of carton
box Making machinery for more than 20 years, our machines has
export To many countries abroad, We have an experienced production
research and development and after-sales service team!
our company rule is : we insist only produce High quality machine
with best price, we never produce low quality machine with lowest
price, because high quality machine and customers' Satisfaction is
the most important foundation of our company
development.
2Q: what is your machine Warranty period?
A: We insist only produce high quality machine with best price,
We never produce low quality machine with lowest price,
So we trust our machine quality well, we promised all of the
Machines we produce the warranty period is 12 months.
Because we believe our machine quality, so we dare to Extended
warranties!
3.Q:How about the packing of products.
A:Tighten to container with steel wire rope and welded machine
withcontainer by angel ironB. Main corrugated box machines and uncoiler is packed with
waterproof plastic)
C. PLC contral system and motor pump are packed in wooden box with
water proof paper coverage.
4.Q:how about the delivery time?
A:Normal standard machine we have store, if no store delivery time
will be within 30 days.
5.Q: Where is your main market?
A: Our products are exported to more than 30 countries and
regions,Mexico,Spain Russia,Canada,Poland,Georgia,Bolivia,Hungary,
Pakistan, Uzbekistan,Ukraine,Kyrghyz,Argentina,Venezuela,
Egypt,Bulgaria,Brazil, Australia, Philippines, Indonesia,Australia,
Algeria, Sri Lanka,Bengla, Saudi Arabia,Syria,Turkey,Ethiopia and
so on.
6.Q: We do not know how to operatemachine,how to deal?
A.we can send our engineer to your site and do the training for
your men. you just only bear the cost for our engineer's air
ticket,accommodation,food and transposition in your country
B.You can send your men to our factory. we will teach them how to
operate the machine without training charges
C.Actually theres another cheap and easy way to choose. Every
machine leave our factory with one book of operation manual. You
can read through the manual first ,and get familiar with the
machine. Then we can get a video call,and teach you on-line how to
cperate the machine.
7Q: If the machine has some problems,during we using ,How to deal?
A:24 months for the whole machine. Within 24 months under normal
use and maintenance, if something is wrong with the machine, you
will get spare part for free.Out of 24 months, you will get spare
parts at cost price. You will also get technical support and
service all the lifetime.
