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FAQ

Q1. What’s the condition of your product?
A: Generally we can provide 4 conditions: new original, new generic.original used and original ref.

Q2.Does your product have a warranty?
A: Yes. Every product have a warranty, normally it is 3 months.

Q3. Do you have your own factory?
A: Yes. We have our factory, located in Zhuhai. We do the refurbishment by ourselves and We can build the molds and fixtures.

Q4. What’s the lead time of your product?
A: Normally it is 1-5 days after payment. The lead time is related to the quantity you ordered.

Q: How long is the warranty period?

A: 3 months.

Q: How to pay?

A: Clients can pay by West Union, remitting money into our accounts (HBCS account available ),Alipay, Paypal and so forth.

Q: How to pay the deposit?

A: Generally speaking, we may charge 30% or more of the payment as deposit before delivery. For more details, please contact our salesmen.

Q: How to ensure the quality of the products?

A: Every piece of our products will be under strict and repeat tests before delivery.And representative inspector will be welcomed.

Q: How is the shipping?

A: Generally speaking, your order will be delivered within 2-5 working days after the details are confirmed.

Q: How will you deliver the products?

A: We can deliver by express, by sea, by air or at you request.

Q: When will I get my products after delivery?

A: It varies from different places. We will recommend the best and fastest type of shipping for you.

Q: Who will pay the postage of the returns?

A: Within the warranty, returning postage happening in China will be free of charge. (Returns happening outside China mainland excluded.)