|Established in August, 2004, Shenzhen Hoyato Protective Supplies
Co.,Ltd. is the professional manufacturing-type enterprise which
specialized in the business of ESD consumable materials such as ESD
shoes, safety shoe, ESD clothing, ESD instruments and dust-free
Hoyato has developed from a trading company to an integrated
anti-static matching scheme dealer with three production bases in
Shenzhen, Jinjing and Suzhou, two processing centers in Tangxia,
Dongguan City and Changsha, Hunan city. Hoyato has obtained
remarkable progress rely on the advanced management idea and
scientific and technical staff and the whole marking team in the
research and development and sales of protective supplies during
the development process. Our company has always been in line with
the first-class business philosophy "Quality first,
integrity-based, pragmatic innovation, striving for excellence" ,
we are willing to work together with friends from all walks of life
both at home and abroad to achieve the target of "win-win
cooperation"! We provide our customers with return or exchange
after-sale services in accordance with < Product quality law of
the people's Republic of China>,< Law of the People's
Republic of China on the Protection of Consumers' Rights and
Interests> and other related laws or regulations if anything
wrong with goods quality.
1. Shenzhen Hoyato Protective Supplies Co.,Ltd. makes sure the
integrity of outer packing.In order to protect your interests,
please check the goods on the spot when you receive the parcel, any
damage made during the delivery, you have the right to request the
courier to bring back and arrange the re-sending.
2. Shenzhen Hoyato Protective Supplies Co.,Ltd. promised to accept
return or exchange requirements with time limits(within 3 days on
which customer sign the parcel). You need to inform our customer
service center or supplier by phone and send back the defects
within 3 days,supplier will arrange according to your requirements.
3. Digital products must be checked on the spot(Pls check the
surface very careful because any surface damage on the product you
found after signment,we will not accept return or exchange).Since
the date of sales,users can enjoy qualified repairing service
within warranty period with receipt or invoice we offered, you can
go to the nominated maintenance center and fix your goods for
free.Any quality problem,you must get the inspection report before
you asking for returning or exchanging the same brand and the same
type product. 4. Any claim belongs to below circumstances, Shenzhen
Hoyato Protective Supplies Co.,Ltd. Shall have the rights to refuse
returning or exchanging requirements from the client:
(1). Goods delivered has no quality problem.
(2). Goods name/type and serial number do not match the goods in
kind,goods quantity does not match quantity delievered.
(3). Damaged apperance, shortage of goods, dirt, damage, or other
man-made problems,such as: fall, collision,seeping into the liquid,
self-maintain or inappropriate operation.
(4).Expiration of the period for return or exchange the
goods(within 3 days on which customer sign the parcel).
(5).Customer lost the receipt, have incomplete receipt,or alter the
invoice without authorization.
(6).Customer order the goods without reading the goods description
carefully, repeat order the goods by error, or other mistakes made
by the client, cannot return the goods.
(7).Goods without any of below items: outer package,
attachment,invoice,ect.,goods can not be returned.
(8). The original serial NO tag, lazer anti-counterfeit labels and
seal was altered, replaced or missing.
(9). Customer requires to change into different products.
(10).Goods do not supplied by Shenzhen Hoyato Protective Supplies